Driving School Administrator

2 days ago

Gold Coast, Queensland, Australia beBeeScheduling Full time $29 - $32

Job Title:

Scheduling Coordinator

Job Summary:

We are seeking a highly skilled and organised Scheduling Coordinator to play a vital role in ensuring seamless student and instructor interactions. This position requires excellent communication skills, strong organisational abilities, and attention to detail.

Key Responsibilities:

  • Student Interaction: Greet students, parents, and instructors in a friendly and professional manner, addressing inquiries, providing course information, pricing, and schedules, and guiding students through the enrolment process.
  • Scheduling and Coordination: Organise driving lessons and road test appointments based on student availability and instructor schedules, ensuring timely communication with all parties involved.
  • Documentation: Maintain accurate and up-to-date student records, attendance records, and financial transactions, preparing necessary reports for management as required.
  • Payment Processing: Handle payment processing, issue receipts, and manage billing inquiries, collaborating with the finance department to ensure accurate financial records.
  • Supplies and Inventory: Manage inventory of office supplies, training materials, and other resources, placing orders as needed to maintain a well-stocked and organised office environment.
  • Filing and Record Keeping: Maintain organised filing systems for various documents, contracts, and agreements, ensuring compliance with data protection regulations and confidentiality protocols.
  • Communication: Effectively communicate with instructors, students, and parents regarding schedules, updates, and any changes to classes or appointments, handling inquiries and concerns in a professional and timely manner.
  • Office Maintenance: Maintain the overall cleanliness and organisation of the office space, creating a welcoming atmosphere for students and staff.
  • Directorial Assistance: As needed, provide support to the director in various day-to-day tasks, contributing to the overall efficiency of our operations.

Qualifications:

  • Previous experience in administrative roles, preferably in a customer-facing or education-related setting.
  • Strong communication skills, both verbal and written, with an excellent telephone manner.
  • Exceptional organisational skills and attention to detail.
  • Ability to multitask and handle various responsibilities simultaneously.
  • Customer-focused attitude and the ability to remain patient and composed in fast-paced situations.
  • Familiarity with the driving school industry or a willingness to learn about it.

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