Commercial Analytics Specialist

7 days ago


Brisbane, Queensland, Australia Virgin Australia Airlines Full time

We're dedicated to making flying better than 'nice' for our customers. Our team embodies the Virgin Australia spirit – fun, laid-back, and authentic. When our team members feel free to be themselves, they can deliver exceptional customer experiences.

Commercial Analytics Specialist - Commercial Team

Hello from Virgin Australia As a pioneering airline, we strive to make flying better than 'nice'. To achieve this, we need experts who share our passion for customer-centricity, doing the right thing always, and prioritising safety in every aspect of our business.

What you'll be doing

We're seeking a dynamic Commercial Analytics Specialist to join our Commercial team full-time. This role offers the opportunity to work on diverse projects across the Commercial Division, with a special focus on Revenue Management.

Key Responsibilities

  1. Strategic Pricing: Develop predictive models to forecast commercial trends and outcomes for senior leadership and other stakeholders, informing decision-making.
  2. Data Modelling & Analysis: Employ various statistical and analytical methods to develop data models that explain commercial and operational trends for senior leadership and other stakeholders.
  3. Revenue Management Integration: Collaborate closely with the Advanced Analytics team embedded in Revenue Management to drive commercial performance and provide actionable insights.
  4. Ad Hoc Analysis: Conduct ad-hoc analyses to support multiple departments by compiling historical data and forecasting future trends, with a strong emphasis on revenue management.
  5. Industry Research: Continuously research and evaluate industry trends, practices, and methodologies to enhance our operational philosophy and performance.
  6. Stakeholder Collaboration: Work closely with stakeholders to validate and refine existing assumptions and processes, ensuring alignment with commercial objectives.
  7. Data-Driven Recommendations: Communicate data-driven conclusions and strategic recommendations to senior leadership to optimise business processes and enhance commercial performance.
  8. Champion Analytics Culture: Promote a culture of analytics and serve as a centre of excellence for data integrity and analysis needs within the Revenue Management team.

You'll excel in this role if you have:

  1. Experience: A minimum of 4 years in Advanced Analytics or Data Science.
  2. Business Acumen: Ability to translate complex mathematical concepts into business-relevant insights for stakeholders, including executive-level management.
  3. Technical Skills: Proficiency in writing database queries for data analysis.
  4. Machine Learning: Experience with machine learning on large datasets to identify drivers and make predictions.
  5. Optimization Modelling: Capability in creating optimization models incorporating revenue drivers and ultimately increase revenue.
  6. Advanced Excel Skills: Expertise in Excel, including Power Query and PowerPivot, as well as modelling languages such as PowerBI, DAX, R, Python, and SQL.
  7. Predictive & Operational Models: Ability to create various predictive and operational models as needed.
  8. Simulation Models: Experience with simulation models.

We celebrate diversity and inclusion, believing that everyone wins when everyone is included. Applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family are encouraged.



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