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Customer Service Representative

2 months ago

Mudgeeraba, Queensland, Australia 7-Eleven Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Deliver outstanding customer service and respond to customer inquiries in a timely and professional manner
  • Assist customers with purchases and provide product information and recommendations
  • Maintain a clean and organized store environment, including the sales floor and stockroom
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and mobile payments
  • Work collaboratively with other team members to achieve sales goals and meet customer needs

What We Offer

  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Free coffee and Slurpee, as well as discounts on 7-Eleven products
  • Ongoing training and development opportunities to help you grow in your career
  • A safe and inclusive work environment that values diversity and inclusion

Requirements

  • High school diploma or equivalent required; some college or prior retail experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system