Retail Store Leader

3 weeks ago


Tweed Heads West, Australia Lovisa Full time

At Lovisa, we're passionate about delivering on-trend fashion jewellery at affordable prices. Our stores are high-energy environments where our team members thrive and provide exceptional customer service.

We're looking for a motivated and enthusiastic Store Manager to lead our store team. This is a full-time position from Tuesday to Saturday.

The Store Manager role is a fixed-term contract. As a Store Manager, you'll be responsible for driving continuous sales and KPIs in a fast-paced retail environment.

You'll demonstrate strong people management skills through ongoing team training, mentoring, and providing feedback. Delivering an exceptional customer experience is crucial to your success in this role.

Maintaining stock management, visual merchandising, and loss prevention standards are also key responsibilities. If you have leadership experience in customer service and a proven track record of delivering sales targets and KPIs, we'd love to hear from you.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.

Key responsibilities:

  • Driving continuous sales and KPIs in a fast-paced retail environment
  • Demonstrating strong people management skills through ongoing team training, mentoring, and providing feedback
  • Delivering an exceptional customer experience
  • Maintaining stock management, visual merchandising, and loss prevention standards

What we're looking for:

  • Leadership experience in customer service
  • A proven track record of delivering sales targets and KPIs
  • A commitment to our core values and a can-do attitude
  • Exceptional communication and relationship-building skills

Benefits at Lovisa:

  • Join the fun in our high-energy, fashion-forward, customer-focused stores
  • Lovisa loves to promote from within. Succession plans and leadership programs are available to support our team's growth and development
  • Global business with endless opportunities both locally and internationally
  • Rewards and recognition programs, including management bonuses
  • Amazing competitions and prizes run consistently across stores globally
  • Exceptional team discounts on product
  • Birthday leave
  • Recruitment referral rewards program
  • Piercing training

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