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Logistics Account Coordinator

2 weeks ago

Sydney, New South Wales, Australia CMA CGM Full time

CEVA Logistics connects people, products and providers worldwide. As a global 3PL, we provide contract logistics and transportation solutions to customers around the globe.

Your Role

You will be providing an interface with Finished Vehicle Field Sales customers in Victoria and other account customers, maintaining customer relationships and growing revenue.

Key Responsibilities

  • Support the production and dissemination of KPIs and performance reports to stakeholders.
  • Collaborate with vehicle logistics operations teams for optimal communication and on-time delivery.
  • Participate in customer meetings, taking minutes and coordinating action items.
  • Analyse data to develop insights and inform decision-making.
  • Assist customers with enquiries and vehicle tracking.

Required Skills

Our ideal candidate has experience in customer service and transport operations. Key skills include:

  • Excellent customer service and administration experience.
  • Prior experience in an account coordination role is desirable.
  • Strong written and verbal communication, customer service/management, and influencing/negotiation skills.
  • Problem-solving capability and commercial acumen.
  • Familiarity with MS Office applications and willingness to learn new systems.

Employee Benefits

We offer a range of benefits to support your wellbeing and career development:

  • Wellbeing programs, including CEVAwell and Employee Assistance Program.
  • Flexible work arrangements and remote work options.
  • Professional development opportunities, including secondments and study assistance.
  • Financial wellbeing initiatives, such as novated leasing and employee referral incentives.