Sales Associate

3 weeks ago

Belrose, New South Wales, Australia IKEA Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Co-worker to join our team at IKEA. As a Sales Co-worker, you will be responsible for providing exceptional customer service and selling products to our customers.

Key Responsibilities
  • Approach customers and identify their needs to provide personalized support.
  • Actively participate in selling products and contribute to business goals and growth.
  • Prepare meetings with customers and lead in 1:1 appointments to communicate benefits and adapt to customer feedback.
  • Practice active selling while maintaining profitability by knowing and steering towards top-selling and prioritized products.
  • Prepare product presentations and ensure all customer materials and digital solutions are ready to use.
Requirements
  • Possess a passion for learning and sharing the IKEA product range with customers.
  • Able to prioritize multiple tasks and comfortable with on-the-job physical activity.
  • Adopt a customer-focused mindset and strive to deliver a memorable shopping experience.
  • A 'Togetherness' mindset where you'll work closely with your team yet also be able to work independently.
  • Strong customer service skills and ability to interact with many customers consistently.
  • Proficient computer skills and ability to learn about all technical aspects of the IKEA IT systems and tools.
About IKEA

At IKEA, we believe in creating a better everyday life for the many people. We are passionate about home furnishing and creating a positive life at home. We stand for equality, diversity, and inclusion, and we care about people and the planet.

We offer a range of benefits, including above award rates and penalty rates, 5 weeks' paid annual leave, paid parental leave, and more. We also provide a 15% co-worker discount, low-cost nutritious meals, and free co-worker parking.

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