Sales Associate

About the Role

We are seeking a highly motivated and customer-focused Sales Co-worker to join our team at IKEA. As a Sales Co-worker, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities

• Approach customers and identify their needs to provide personalized support
• Participate in selling products with a positive attitude and contribute to business goals and growth
• Prepare meetings with customers and lead in 1:1 appointments to communicate benefits and adapt to customer feedback
• Practice Active Selling while maintaining profitability by knowing and steering towards top-selling and prioritized products
• Prepare product presentations and secure merchandising basics to give customers a positive shopping experience

Requirements

• Possess a passion for learning and sharing the IKEA product range with customers
• Able to prioritize multiple tasks and comfortable with on-the-job physical activity
• Adopt a customer-focused mindset and strive to deliver a memorable shopping experience
• A 'Togetherness' mindset where you'll work closely with your team yet also be able to work independently
• Strong customer service skills and ability to interact with many customers consistently
• Proficient computer skills and ability to learn about all technical aspects of the IKEA IT systems and tools

About IKEA

At IKEA, work is so much more than a job. We believe in creating a better everyday life for the many people. We are passionate about home furnishing and creating a positive life at home. We stand for equality, diversity, and inclusion, and we care about people and the planet.

What We Offer

• $28.59 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave, and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping, and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Working at IKEA

We are a dynamic and fast-paced environment that requires flexibility and adaptability. As a Sales Co-worker, you will be working in a team environment and will be required to work 8:30am to 6:00pm weekdays, weekends, and public holidays. You will also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday consecutively).

How to Apply

If you are a motivated and customer-focused individual who is passionate about home furnishing and creating a positive life at home, we encourage you to apply for this exciting opportunity.