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Customer Service Host

1 month ago

Redland Bay, Queensland, Australia Aveo Full time

At Aveo, we're passionate about delivering high-quality experiences for our residents. As a Customer Service Host, you'll play a key role in ensuring their needs are met with exceptional service and care.

We're seeking a friendly and warm individual to join our hospitality team at Redlands by the Retirement Resort. In this casual position, you'll work closely with our team to deliver outstanding customer service, provide support to residents, and contribute to creating a happy social environment.

The Opportunity

You'll have the opportunity to work in a fast-paced environment, assisting with front-of-house and back-of-house tasks. This may include serving meals, providing refreshments, and helping with food preparation. Your focus on delivering high standards of customer service will be essential in ensuring our residents feel valued and cared for.

We offer a competitive hourly rate of $32.32, including casual loading, relevant award entitlements, and superannuation. Additionally, you'll enjoy benefits such as employee referral programs, discounts on health insurance and retail partners, opportunities for career progression, and more.

The Role

Your primary responsibilities will include:

  • Providing exceptional customer service to residents during meal times
  • Assisting with daily meal preparation and delivery
  • Serving refreshments and beverages
  • Contributing to a clean and safe dining environment
  • Supporting the hospitality team in achieving high standards of service and quality

Requirements

To succeed in this role, you'll need:

  • A friendly and approachable demeanor
  • Experience in a fast-paced hospitality or customer service environment
  • Ability to work effectively in a team setting
  • Basic knowledge of food handling and safety procedures
  • Availability to work flexible hours, including weekends and public holidays

About Us

Aveo is a leading provider of retirement living solutions, with 30 years of experience and a commitment to delivering exceptional service and care. Our mission is to create thriving communities that enable our residents to live life to the fullest. If you're passionate about delivering outstanding customer service and making a positive impact on people's lives, we encourage you to apply for this exciting opportunity.