CRM Transformation Expert

4 weeks ago


Sydney, New South Wales, Australia Pyramid Global Technologies Full time

About the role:

We are seeking a Senior CRM Professional with expertise in technical architecture to join our team at Pyramid Global Technologies.

The ideal candidate will have experience in CRM transformation programs, new application building, and major projects cutting across CRM systems.

They will also have experience in CRM products such as Siebel and Salesforce, as well as their technical and functional architectures.

The successful candidate will work closely with solution designers, developers, and tester teams in the implementation lifecycle.

Additionally, they will have experience in CRM integration with provisioning, middleware, and billing systems.

Collaboration with customer architect teams and other stakeholders is also essential.

Experience in the telecom domain, particularly in CRM areas, is desirable.

Certification in TOGAF or other architecture-related fields is also preferred.



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