Ground Patrol Specialist

1 month ago


Brisbane, Queensland, Australia Neuron Mobility Full time

At Neuron Mobility, we're on a mission to revolutionize the way people move around cities. As a Ground Patroller, you'll play a critical role in keeping our e-scooter and e-bike fleets available for customers. This hands-on role involves moving e-scooters and e-bikes, swapping batteries, performing safety checks, and ensuring our fleet is in top condition.

Key Responsibilities:

  • Work 20 hours minimum per week, with flexibility to work regular evenings, nights, and weekends
  • Regularly lift, carry, and maneuver 25-28 kg
  • Be a fast learner, comfortable working with technology, communicating, and multitasking
  • Be a self-starter with a positive attitude, great work ethic, and willingness to be hands-on
  • Provide excellent customer service, answering basic questions and helping customers when needed
  • Work collaboratively with others in a high-pressure, fast-paced environment
  • Meet the minimum age requirement of 16 and have a suitable smartphone (Apple or Android device from 2018 or newer)

Our Values:

  • Make It Happen: Deliver results with the highest impact, following through and continuously optimizing through collaboration
  • Be Proactive: Seize the initiative, continually improve, and relish the chance for action
  • Trust Facts Over Opinion: Make evidence-based decisions, assessing situations fairly and using reason and logic
  • Stay Curious: Ask questions, challenge assumptions, learn from mistakes, and be ready to leave behind what we thought we knew
  • Do More With Less: Balance priorities, think strategically, and maximize impact and return on investment


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