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Hotel Reservation Specialist

2 weeks ago

Perth, Western Australia beBeeReservation Full time $60,000 - $100,000
Hotel Reservation Specialist

We are seeking a highly skilled and courteous Hotel Reservation Specialist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring a smooth start to their stay with us.

Main Responsibilities:

  • To take and process individual and group reservations over the phone, email or in person
  • To assist guests with their queries and provide solutions to any problems they may encounter
  • To ensure that all reservations are accurately processed and recorded in a timely manner
  • To work closely with other departments to ensure seamless delivery of services to our guests

Requirements:

  • A strong understanding of hotel operations and procedures