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Sales Associate

2 months ago

Hobart, Tasmania, Australia GLUE STORE Full time
{"title": "Sales and Service Role", "description": "Benefits and Culture

At Glue Store, we offer a range of benefits and a culture that values our team members and customers. Some of the benefits include:

  • 40% off Glue Store product and apparel from brands such as Nike, Thrills, PE Nation, Champion, and Tommy
  • Access to our Team Member Benefits program
  • Opportunities to work with sought-after products and collaborate with passionate team members who strive to excel in the fashion retail industry
  • Learning and Development Opportunities to help you grow and succeed
The Role and Responsibilities

As a Sales and Service Representative, you will be responsible for:

  • Providing exceptional customer service and ensuring our customers have a positive experience
  • Assisting customers with queries, processing sales, returns, and gift vouchers
  • Working collaboratively with your Department Managers and sharing your product knowledge with customers
  • Escalating any customer complaints to management
  • Thriving on smashing your KPIs and achieving targets
Team Work

We value teamwork and collaboration at Glue Store. As a Sales and Service Representative, you will be part of a team that:

  • Values themselves and their team members
  • Builds respect with their team
  • Empowers one another to be accountable and own their results
  • Has fun while getting the work done with energy and a positive attitude
  • Learns from experiences and celebrates wins together
Requirements

To be successful in this role, you will need to:

  • Have a passion for delivering memorable experiences to customers
  • Be an energetic go-getter who strives to achieve targets
  • Be accountable and own your results
  • Radiate a positive attitude and be willing to continuously grow and learn
  • Be a team player who values themselves and their entire team
  • Be willing to step out of your comfort zone and explore possibilities
  • Have an enthusiastic and creative approach to work
  • Make a conscious effort to make the day of those who surround you
  • Love what Glue Store is and what we stand for
  • Have previous retail experience, which is highly regarded
  • Affiliate with Accent Group Core values and the 'Make It Happen' attitude

We are committed to the health and safety of our teams, customers, and the community. We have implemented new health and safety measures across our stores, offices, and warehouse, including protective equipment, signage, and social distancing procedures. During this time, we may conduct our recruitment processes over the phone or via digital channels. These measures are designed to slow the spread of COVID-19 and help protect our communities.", "lang_code": "en-US"}