Food and Beverage Service Attendant

7 days ago

Sydney, New South Wales, Australia Hilton Hotels Full time

About This Role

A Food and Beverage Attendant plays a vital role in delivering exceptional guest experiences at our restaurants, bars, room service, banquets, and in-hotel cafes. We're seeking a motivated and friendly individual to join our team and provide high-quality service to our valued guests.

Key Responsibilities

  • Receive orders and serve customer requests promptly and efficiently
  • Understand menu content, any menu changes, and promotional activities
  • Ensure the service area is clean, tidy, and well-prepared at all times
  • Manage the proper settlement of all customer accounts accurately and efficiently
  • Provide polite and helpful responses to guest queries

What We're Looking For

  • A positive, energetic, and friendly disposition
  • A commitment to delivering exceptional guest service
  • Motivation to learn new skills and techniques
  • Excellent grooming standards
  • A team player with a winning attitude
  • Excellent communication skills in the local language
  • Flexibility, reliability, and responsiveness to a range of work situations
  • Ability to manage a variety of customer types, inquiries, and complaints
  • Knowledge of alcoholic beverages and mixing of drinks
  • Previous experience in fine dining is preferred
  • Previous food hygiene experience
  • Electronic ordering systems experience
  • Cash handling experience

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