Digital Transformation Specialist

3 weeks ago


Melbourne, Victoria, Australia Australian Unity Full time

At Australian Unity, we are seeking a Digital Business Analyst to lead our analysis activities on initiatives from inception through to delivery.

The ideal candidate will have experience in a similar role within the financial services or insurance industry and qualifications in Information Technology, Business, eCommerce, Marketing or a related field.

About Us

Australia's first wellbeing company, delivering health, wealth and care services for our members and the community since 1840.

We are motivated by our purpose to positively impact the wellbeing of millions, reinvesting profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

Your New Role

This exciting opportunity is responsible for leading all analysis activities on initiatives from inception through to delivery, taking on Scrum master responsibilities and working with an agile mindset to facilitate ceremonies and develop user stories.

Contributing to thought leadership and offering technical guidance across application and solution development lifecycle to ensure alignment to Australian Unity's strategy and desired customer outcomes.

Key Responsibilities Include:
  • Define and own Digital standards, including accessibility, digital design, security, compliance, content management and publishing.
  • Devise a framework to ensure digital initiatives are planned and executed in accordance with a secure, compliant and future-proofed Digital ecosystem.
  • Facilitate and lead Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
  • Guide and coach the team on Agile practices and self-organization.
  • Establish and improve application monitoring processes and controls to detect and prevent incidents and excessive risk.
  • Identify, diagnose and resolve all incidents related to Digital operations to ensure systems are maintained to a high level of security, availability and reliability.
  • Take full ownership of incoming actions and issues and drive them to resolution.
  • Identify and lead initiatives to improve business processes and accelerate growth through analysis, as well as operational execution.
  • Creation, roll out & ownership of processes and tools to improve internal efficiency.
  • Provide subject matter expertise to other business areas to support ongoing initiatives.
  • Stay up-to-date with industry best practice and ensure insights are communicated across teams.
What We Offer

A competitive salary range of $120,000 - $180,000 per annum, plus a bonus program, additional yearly Well-Being and Community leave days, paid parental leave, Employee Referral Program, Employee Assistance Program, Maxxia Rewards, discounts across the Australian Unity business and access to LinkedIn Learning courses.

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.



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