Customer Experience Representative

2 days ago


Forbes Shire Council, Australia beBeeCustomerExperience Full time $68,000 - $83,000
Job Title: Customer Experience Representative

Bring your expertise in customer service and retail sales to our friendly and committed team.

  • Act as the primary point of contact for customers, providing exceptional service and resolving queries efficiently.
  • Drive sales growth by promoting Animal Health products and identifying opportunities to increase revenue.
  • Effectively manage stock levels by receiving, storing, and tracking incoming goods.
  • Process orders accurately, handling point-of-sale transactions, invoicing, and credit control.
  • Pick and pack items for customers and store transfers, ensuring timely and efficient delivery.
  • Collaborate with colleagues to maintain accurate inventory records, monitor stock levels, and conduct regular stocktakes.
  • Build and maintain strong relationships with customers through excellent communication and a customer-centric approach.
  • Embody a culture of safety and compliance, adhering to all relevant regulations and policies.
  • Support the branch team by contributing to day-to-day operations, maintaining a high level of productivity and efficiency.
Key Responsibilities:
  • Customer Service
  • Retail Sales
  • Stock Control
  • Order Processing
  • Inventory Management
Benefits:

This role offers a rewarding career opportunity with a dynamic organization, where you can develop your skills and experience in customer service and retail sales. You will have the chance to work closely with a talented team, contribute to the success of the business, and enjoy a competitive benefits package.



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