Food and Beverage Team Lead

3 weeks ago

Parramatta, New South Wales, Australia Parramatta Leagues - Home of the Eels Full time
About the Role

We are seeking a highly skilled and experienced Food & Beverage Supervisor to lead our team and ensure the smooth operation of our food and beverage outlets. As a key member of our hospitality team, you will be responsible for supervising, training, and coordinating front-of-house staff to deliver exceptional customer service and maintain high standards of food and beverage quality.

Key Responsibilities
  • Supervise and train front-of-house staff to ensure excellent customer service and efficient operations
  • Maintain high standards of food and beverage quality, presentation, and safety
  • Monitor and manage stock levels, inventory, and supplies to ensure adequate stock and minimize waste
  • Handle customer complaints and feedback in a professional and timely manner
  • Oversee safe working practices and ensure compliance with Work Health and Safety standards
About You
  • Proven experience in supervising and training front-of-house staff in the hospitality industry
  • Strong knowledge of food and beverage operations, including menu planning, inventory management, and customer service
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and management
  • Ability to work a 7-day rotating roster, including overnights and weekends
  • Cert IV Hospitality or equivalent in a related discipline (desirable)
Why Work with Us
  • Opportunity to work with a dynamic and supportive team in a fast-paced hospitality environment
  • Competitive salary and benefits package, including free tickets to Parramatta Eels home games and discounted merchandise
  • Free staff meals and soft drink, as well as access to over 300+ retailer discounts
  • Ongoing training and development opportunities, including the chance to complete Certificate III in Hospitality

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