Risk Management Specialist

1 week ago

Brisbane, Queensland, Australia beBeeClaims Full time $140,000 - $170,000
Senior Claims Officer

We are seeking a highly skilled and experienced Senior Claims Officer to manage a portfolio of Property Liability claims. This role requires strong analytical skills, attention to detail, and excellent communication abilities.


Key Responsibilities:
  • Manage Property Liability claim files from start to finish, ensuring best practices are followed efficiently and cost-effectively.
  • Provide specialist advice on complex claims, leveraging analysis and experience for sound decision-making, and act as a subject matter expert for the team.
  • Develop and maintain strong relationships with internal and external stakeholders to support team objectives and ensure effective communication and service delivery.
  • Support the professional growth of team members by developing and implementing individual development plans, providing technical training, and acting as a mentor.
  • Participate in continuous improvement activities, keeping up-to-date with legislative changes, market information, and industry trends to improve processes and outcomes.
  • Handle sensitive or high-risk claims according to regulatory guidelines, and promote a positive risk culture aligned with the risk governance framework.

Requirements:
  • Tertiary qualifications in law, business or insurance (Desired)
  • Minimum 5 years of experience managing a portfolio of liability claims.
  • Analytical and Problem-Solving Skills: Ability to develop solutions, identify key issues, and break down complex problems, supporting effective decision-making.
  • Communication and Negotiation Skills: Strong oral and written communication skills, with the ability to explain information confidently and engage in negotiations for mutual benefit.
  • Technical Competence and Legislative Knowledge: Proficient in Microsoft Office and mainframe applications, with sound knowledge of legislation, regulations, and guidelines relevant to Liability claims.

Benefits:
  • A range of flexible working options, including paid parental leave and emergency response leave.
  • Discounts and offers on retail favourite stores and insurance products.
  • Prioritise your work/life balance with our employee assistance program and dedicated employee council.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave.

We value diversity, inclusion, and accessibility at our company. We strive to create a culture where everyone feels included, valued, and connected. If you require any adjustments to participate equitably in our recruitment process or in the workplace, please contact us for a confidential conversation.

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