State Technical Manager

3 days ago


Melbourne, Victoria, Australia Rentokil Initial Full time
About the Role

We are seeking a highly skilled and experienced Technical Manager to join our team at Rentokil Initial. As a Technical Manager, you will be responsible for leading our pest control services and ensuring that our customers receive the highest level of service.

Key Responsibilities
  • Plan and execute a portfolio of customer-facing field audits to ensure compliance with regulatory requirements.
  • Provide technical support and response to critical customer issues, reporting back on requirements at pace.
  • Develop improvement strategies for sites to better protect them against pests.
  • Interpret trends and advise on opportunities for improvement.
  • Utilize our customer-facing portal, MyRentokil, to provide seamless service to our customers.
  • Work with the wider technical leadership team to share knowledge and grow our organisational expertise.
Requirements
  • Knowledge and experience in the pest control industry, preferably with a current Pest Control Licence.
  • High level of interpersonal skills, including approachability, diplomacy, sensitivity, and articulation.
  • Highly developed computer skills across a range of applications.
  • Ability to undertake tasks with limited supervision and work under pressure.
  • Availability to travel interstate as required.
What We Offer
  • A fully-maintained company vehicle, including a fuel card and a mobile phone.
  • Employee cash incentive programs and bonuses.
  • Comprehensive induction, training, and qualification.
  • Access to an employee assistance program, for you and your family.
  • Ongoing learning and development.


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