Operational Excellence Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeLeader Full time $120,000 - $140,000
Job Summary

A key leadership role is available to drive impactful initiatives across our Healthcare sector, including new mobilisation and partnership models.

This position requires a results-oriented leader with strong commercial acumen and excellent stakeholder engagement capabilities.

You will be responsible for driving operational excellence through effective project and change management, ensuring adherence to processes, and fostering a culture of efficiency and accountability.

  • Identify and implement process improvements to enhance operational performance and delivery against contractual requirements.
  • Review and enhance operational procedures to ensure quality outcomes and encourage a patient-centric approach.
  • Develop and lead service initiatives aligned with organisational strategy and sector goals.
  • Conduct cost improvement assessments, audits, and reporting on key cost drivers.
  • Engage with stakeholders to promote awareness and drive cultural change focused on good service and business efficiency.
  • Analyse business processes and systems to identify opportunities for cross-fertilisation of best practice.
  • Coordinate cross-functional teams to deliver improvement projects on time and within budget.
  • Prepare and deliver training sessions on best practices in continuous improvement and service delivery.
  • Develop business cases for new initiatives, including cost-benefit analyses and risk assessments.
  • Champion innovation by researching and recommending new methods to improve the customer (patient-centric) experience and environment.
  • Support the integration of lean management principles into core business planning and decision-making.
Key Responsibilities
  • Process Improvement: Analyse existing business processes to uncover inefficiencies, bottlenecks, or areas of great practice and recommend actionable improvements and sharing of findings/ideas.
  • Cost Analysis and Reduction: Evaluate cost structures across departments, conduct spend analysis, and develop strategies to reduce operational and supply chain costs without compromising quality.
  • Benchmarking and Best Practice research and introduction of a discernment/decision process mechanism.
Requirements

Essential

  • 5+ years of operational experience in a leadership role within a hospital environment.
  • Demonstrated experience in driving business performance improvement.
  • Strong commercial acumen and ability to read and interpret service contracts.
  • Excellent relationship building, communication, and presentation skills.

Desirable

  • Tertiary qualifications in a relevant discipline finance or business.
  • Understanding of a PPP environment.
  • Experience in the management of sub-contracted services.

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