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Travel Assistance Professional

1 week ago

Brisbane, Queensland, Australia Cover-More Group Full time

Are you ready to make a difference in the lives of travellers? At the Cover-More Group, we operate 24/7 from our operation centres around the world, responding to emergency calls and providing expert assistance to those in need.

Key Responsibilities
  1. You will assess emergency medical situations, providing guidance and instructions to travellers worldwide.
  2. You will respond to emergency calls, utilising your clinical expertise to triage emergencies.
  3. You will make time-sensitive medical decisions, managing emergency air ambulance evacuations as needed.
  4. You will participate in ongoing training programs to enhance your skills and stay up-to-date with best practice standards.

This role requires strong clinical knowledge, excellent communication skills, and the ability to work effectively in a fast-paced environment. You must be available to work across a rotating roster that includes early and late shifts.

We value diversity and inclusion, and we encourage applications from individuals who share our passion for helping others.