Customer Experience Specialist

19 hours ago

Werribee, Victoria, Australia beBeeRetail Full time $50,000 - $62,000

Are you passionate about providing exceptional customer experiences?

About the Role

As a Team Member, you will have the opportunity to work in a dynamic environment where no two days are ever the same. You will be responsible for engaging with customers, answering their queries, and providing them with expert advice on our extensive range of local and imported beverages.

We are committed to creating a workplace that is safe, respectful, and inclusive. We value diversity and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

We believe that every individual has unique skills and perspectives to offer. As a member of our team, you will have the opportunity to develop your skills, grow professionally, and make a real difference in the lives of our customers.

As a Team Member, you will be required to:

  • Provide exceptional customer service by being knowledgeable, friendly, and approachable.
  • Engage with customers to understand their needs and preferences.
  • Offer expert advice on our products and services.
  • Maintain a clean and organized workspace.
  • Work effectively as part of a team to achieve business objectives.
Requirements

To be successful in this role, you will need:

  • A current accredited Responsible Service of Alcohol (RSA) qualification.
  • The ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • The ability to lift moderate to heavy loads up to 17kg.
Benefits

We offer a range of benefits to support your physical and mental wellbeing, including:

  • Flexible working arrangements to suit your lifestyle.
  • Additional leave entitlements.
  • Parental leave entitlements.
  • A safe and respectful workplace culture.
About Us

We are a leading retailer in the liquor industry, committed to delivering exceptional customer experiences and building strong relationships with our customers and community.

We are proud of our diverse and inclusive workplace culture, and we are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.

We believe that every individual has unique skills and perspectives to offer, and we are committed to attracting, retaining, and developing talented individuals who share our values and vision.

We are an equal opportunities employer and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

Please note that an accredited RSA certificate is a legal requirement for employment selling liquor in Australia.

We are committed to creating a workplace that is safe and respectful for all employees, and we take all allegations of harassment or bullying seriously.

If you are passionate about providing exceptional customer experiences and working in a dynamic and inclusive environment, we would love to hear from you

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