Retail Leader

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerCentric Full time $75,000 - $80,000
Concession Manager Job Opportunity

As a Concession Manager, you will be responsible for driving the financial performance of concession stores and meeting company key performance indicators. Your primary focus will be on creating a warm and genuine customer service experience that exceeds expectations.

  • Drive Customer Centric Culture: Create an in-store environment that fosters a sense of belonging and encourages customers to share their positive experiences.
  • Meet Sales and Profit Targets: Ensure all key performance indicators are met by implementing effective sales strategies and managing inventory levels.
  • Lead Team Development: Inspire and empower your team through collaborative leadership, training, and development opportunities.
  • Collaborate with Cross-Functional Teams: Work closely with other Concession, Floor Managers, and Cluster Managers to achieve business objectives.

Key Skills and Qualifications:

  • A passion for the retail industry, exceptional customer service skills, and a strong sense of personal style and presentation.
  • Proven experience in managing fast-paced retail environments or similar businesses.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Experience in managing large teams, training, and development.
  • Operational excellence, including stock control and visual merchandising expertise.

Join our dynamic team as a Concession Manager and contribute to achieving business success through excellent customer service and team leadership.

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