
Retail Experience Director
7 days ago
About Us
We are a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our mission is to help people see more and be more.
As an inclusive company, our employees are at the core of everything we do. We care deeply about creating a workplace where team members feel valued, respected and empowered.
We value flexibility and encourage our employees to work in ways that meet their work/life commitments and support their wellbeing.
Our passion is opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.
Job Description
The Store Manager will lead our Wagga Wagga team. No optical experience is required - we provide world-class training to ensure you feel supported and confident providing our customers with an exceptional experience.
Key Responsibilities:
- Support, coach and motivate your team to meet and exceed store targets
- Cultivate a culture of continuous improvement through coaching and training
- Manage retail operations, including stock control, store policies and procedures, staff scheduling and tracking sales team performance
- Deliver memorable customer service and exceptional product knowledge
- Create an engaging and positive working environment
- Recruit, lead and inspire your team to succeed in store
About You
You're a sales leader with a proven track record of strong achievements within a KPI structure. Proven problem-solving ability and excellent relationship-building skills are essential. Exceptional time management and organisational skills are also required.
Previous leadership experience, ideally in retail, is desirable. If you're passionate about helping people, join us
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