Service Improvement Specialist

1 week ago


Parkville, Victoria, Australia University of Melbourne Full time

About the Role

We are seeking a highly motivated Service Improvement professional to lead and inspire the practice of continuous Service Improvement mindset and methods in projects and initiatives within the Digital Design & Service Experience (DDSE) team.

Key Responsibilities

  • Design and improve the experiences of and services to students, staff, and academics.
  • Support the delivery of sustainable outcomes that support the University's commitment to continuous improvement.
  • Support a work environment that fosters high achievement and collaboration.
  • Work with stakeholders across the University to engage them and advocate for the value of Service Improvement methods, tools, and mindset to address complex problems and opportunities.

Requirements

  • Qualifications in one of the following fields of study – Lean, SixSigma, Lean Six Sigma, BPM, or an equivalent combination of relevant experience and education/training per the current Enterprise Agreement classifications.
  • Tertiary, or other qualifications in one of the following fields of study – Business, Engineering, Systems Thinking.
  • Practical experience and broad knowledge of the practice of Service, Process, and Business improvement.

About the Team

The Operational Performance Group delivers functions that facilitate the design, evaluation, and improvement of services across the University, and business partnering services to Chancellery.

What We Offer

  • Generous leave provisions.
  • Salary packaging.
  • Health and well-being services.
  • Discounts on graduate courses.


  • Parkville, Victoria, Australia University of Melbourne Full time

    About the RoleWe are seeking a highly motivated Service Improvement professional to lead and inspire the practice of continuous Service Improvement mindset and methods in projects and initiatives within the Digital Design & Service Experience (DDSE) team.Key Responsibilities:Design and improve the experiences of and services to students, staff, and...


  • Parkville, Victoria, Australia University of Melbourne Full time

    About the RoleThe University of Melbourne is seeking a highly skilled Service Improvement Lead to join our Infrastructure Services team. As a key member of our team, you will be responsible for creating and embedding a continuous improvement framework and mindset, enhancing the team's process and continuous improvement maturity.Key ResponsibilitiesOversee...


  • Parkville, Victoria, Australia Charterhouse Full time

    Job OpportunityWe are seeking an experienced professional to lead and guide primary health care providers in delivering high-quality patient-centered care.About the RoleThis is a 12-month fixed-term opportunity to join our team as a Quality Improvement Partnership Manager. As a key member of our organization, you will be responsible for overseeing the design...


  • Parkville, Victoria, Australia Charterhouse Full time

    About the RoleWe are seeking an experienced and skilled professional to join our team as a Healthcare Quality Improvement Manager at Charterhouse. This is a 12-month fixed-term contract opportunity that offers a salary packaging benefit and an immediate start.Key Responsibilities:Oversee and manage the design and delivery of all activities relating to the...


  • Parkville, Victoria, Australia Charterhouse Full time

    Job OpportunityWe are seeking an experienced professional to join our team as a Quality Improvement Partnership Manager. This is a 12-month fixed-term contract opportunity with salary packaging benefits and an immediate start.About the RoleThe successful candidate will be responsible for leading and guiding primary health care providers to deliver...


  • Parkville, Victoria, Australia The Royal Women's Hospital Full time

    About the RoleThe Royal Women's Hospital is seeking a highly skilled Quality and Safety Specialist to join our Quality and Safety Unit. As a key member of our team, you will play a critical role in promoting and facilitating a focus on quality, risk management, and improvement within our clinical service areas.Key ResponsibilitiesAssist and support Clinical...


  • Parkville, Victoria, Australia University of Melbourne Full time

    About the RoleThe Research Finance Advisor will oversee a portfolio of funding programs, serving as the primary point of contact for Chief Investigators (CIs). This involves providing financial resource management support and ensuring compliance with complex funding rules. Additionally, the role entails overseeing all financial aspects of projects and...


  • Parkville, Victoria, Australia theroyalch Full time

    About the RoleThis is a permanent full-time position within the Rehabilitation Department at The Royal Children's Hospital (RCH). The Consultant in Paediatric Rehabilitation provides clinical care to children and adolescents requiring rehabilitation after brain injury, major medical illness, acquired spinal dysfunction, or elective musculoskeletal...


  • Parkville, Victoria, Australia University of Melbourne Full time

    About the RoleThe Research Finance Advisor will oversee a portfolio of funding programs, serving as the primary point of contact for Chief Investigators (CIs). This involves providing financial resource management support and ensuring compliance with complex funding rules. Additionally, the role entails overseeing all financial aspects of projects and...

  • Validation Specialist

    2 weeks ago


    Parkville, Victoria, Australia CSL Full time

    The OpportunityCSL Seqirus, a global leader in influenza protection, is seeking a skilled Validation Specialist to join its Quality Assurance (QA) team. As a key member of the QA team, you will play a critical role in ensuring the quality and integrity of our manufacturing processes.The RoleAs a Validation Specialist, you will be responsible for:Performing...


  • Parkville, Victoria, Australia theroyalch Full time

    About the RoleThis is a permanent full-time position within the Rehabilitation Department at The Royal Children's Hospital (RCH). The Consultant in Paediatric Rehabilitation Medicine will provide clinical care to children and adolescents requiring rehabilitation after brain injury, major medical illness, acquired spinal dysfunction, or elective...


  • Parkville, Victoria, Australia theroyalch Full time

    About the RoleThis is a permanent full-time position within the Rehabilitation Department at The Royal Children's Hospital (RCH). The Consultant in Paediatric Rehabilitation provides clinical care to children and adolescents requiring rehabilitation after brain injury, major medical illness, acquired spinal dysfunction, or elective musculoskeletal...

  • Paediatric Surgeon

    5 days ago


    Parkville, Victoria, Australia theroyalch Full time

    About The Royal Children's HospitalThe Royal Children's Hospital (RCH) is a world-renowned institution dedicated to providing exceptional care to children and young people. With a rich history spanning over 150 years, RCH has established itself as a centre of excellence in paediatric healthcare.Job SummaryWe are seeking a highly skilled and experienced...


  • Parkville, Victoria, Australia CSL Full time

    The OpportunityCSL Seqirus, a global leader in influenza protection, is seeking a skilled Validation Specialist to join its Quality Assurance (QA) team. As a key member of the QA team, you will play a critical role in ensuring the quality and integrity of our products.The RoleAs a Validation Specialist, you will be responsible for:Performing validation...


  • Parkville, Victoria, Australia Evolve Scientific Full time

    {"About the Role": "We are seeking a Senior Specialist to join our Site Inspections and Compliance team at Evolve Scientific. As a Senior Quality Assurance Specialist, you will be responsible for aspects of Self Inspections and regulatory inspection preparation and management/execution activities and support preparation and coordination of Quality Management...

  • Nurse Specialist

    1 day ago


    Parkville, Victoria, Australia theroyalch Full time

    About the RoleThis is a permanent full-time or part-time position within the Kookaburra, Cancer Care Ward at The Royal Children's Hospital (RCH). We are seeking a Registered Nurse with a passion for paediatric oncology nursing to join our team.Key ResponsibilitiesProvide high-quality patient care to children with cancer and their familiesDevelop and...


  • Parkville, Victoria, Australia Peter Mac Full time

    About the RolePeter Mac is seeking a highly skilled Senior Genomic Data Specialist to join our Molecular Pathology Laboratory. As a key member of our team, you will play a critical role in developing and implementing genomic software applications to enhance efficiency and minimize errors in our molecular diagnostic services.Key ResponsibilitiesDevelop and...


  • Parkville, Victoria, Australia Evolve Scientific Full time

    About the RoleEvolve Scientific is seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a Senior Quality Assurance Specialist, you will be responsible for ensuring the quality and compliance of our products and processes.Key ResponsibilitiesSelf-Inspection and Regulatory Compliance: Provide support for the preparation and...

  • Nurse Specialist

    3 days ago


    Parkville, Victoria, Australia theroyalch Full time

    About the RoleThis is a permanent full-time or part-time position within the Kookaburra, Cancer Care Ward at The Royal Children's Hospital (RCH). We are seeking a Registered Nurse with a passion for paediatric oncology nursing to join our team.Key ResponsibilitiesProvide high-quality patient care to children with cancer and their familiesDevelop and...

  • EHS Specialist

    1 week ago


    Parkville, Victoria, Australia CSL Full time

    The OpportunityCSL, a leading global biotechnology company, is seeking an experienced EHS Specialist to join their team. As a key member of the EHS department, you will be responsible for leading the development, implementation, and review of training programs, digital platforms, and EHS systems management to ensure organizational and regulatory...