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Senior Service Now Developer

2 weeks ago

Perth, Western Australia beBee Careers Full time

Senior Service Now Developer Role

  • Job Description: We are seeking a Senior Service Now Developer to join our team. As a key member, you will be responsible for designing, developing, and implementing custom Service Now applications and modules, including ITSM, ITOM, SPM, HRSD, APM, CPG, SAM/HAM.
  • Key Responsibilities:
    • Design, develop, and implement custom Service Now applications and modules, including ITSM, ITOM, SPM, HRSD, APM, CPG, SAM/HAM
    • Customize Service Now platform, including workflows, UI actions, business rules, and service catalog items, using JavaScript and other tools to meet business needs
    • Develop and maintain integrations with third-party systems (REST, SOAP, and other APIs), ensuring seamless data exchange and efficient processes
    • Analyze and improve system performance and scalability, ensuring the Service Now environment is efficient and meets user needs
    • Work closely with business analysts, project managers, and stakeholders to translate business requirements into technical solutions and ensure high-quality delivery
    • Mentor junior developers and team members, foster collaboration and knowledge sharing within the team
    • Conduct unit testing, debugging, and troubleshooting to ensure the solution works as intended, create and maintain technical documentation
    • Participate in Service Now platform upgrades, ensuring minimal disruption to ongoing operations and system functionality
  • Requirements: At least 5 years of hands-on experience in Service Now development, including ITSM, ITOM, SPM, HRSD, APM, CPG, and SAM/HAM modules, proven experience in customizing Service Now applications using JavaScript, Glide, and other scripting languages