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Customer Service Representative

7 days ago

Townsville City Center, Queensland, Australia Repco Full time
About the Role

At Repco, we strive to deliver an exceptional customer experience across all touchpoints. As a Retail Assistant (Customer Sales & Service), your primary focus will be to ensure each customer has a great shopping experience in person, over the phone, or online.

Your key responsibilities will include:

  • Maintaining a safety-first approach to ensure your safety, as well as that of your teammates and customers
  • Providing genuine service and creating moments that matter for our customers
  • Utilizing strong customer service skills to contribute to positive sales performance
  • Maintaining exceptional showroom presentation and merchandising standards
  • Processing stock, receiving, dispatching, and storing
  • Being an enthusiastic, cooperative, and collaborative Repco team member, contributing to a positive team culture
  • Having a valid driver's license, as driving may be required

This role requires lifting, bending, and climbing.