
Order Processing Team Lead
1 week ago
Job Overview:
The Order Processing Supervisor role requires a highly skilled professional to oversee the order processing function and lead the team to deliver consistently high standards.
Key Responsibilities:
- Lead and support the team to achieve exceptional results and maintain a first-class service to customers.
- Act as the primary point of contact for customer queries, resolving issues promptly and effectively.
- Monitor and report on team performance, identifying areas for improvement and implementing changes accordingly.
- Build strong relationships with colleagues and customers through clear communication and teamwork.
- Collaborate closely with other departments to ensure smooth service delivery.
Requirements:
- Proven experience in order processing or customer service.
- Excellent communication skills, both written and verbal.
- Strong analytical and problem-solving skills to identify improvements.
- Previous experience using Dynamic/Ticket systems is desirable.
- A results-driven mindset with excellent organisational skills.
What We Offer:
- Competitive salary and weekly pay.
- Full training and development opportunities.
- Career progression within the company.
- Employee Benefits Scheme.
- A dynamic and supportive work environment.
About Our Team:
We are a leading recycling and waste management business committed to sustainability and supporting our people.
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