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Duty Manager

2 months ago

Cumberland City Council, Australia Kmart Group Full time

About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Kmart Group. As a key member of our store operations team, you will play a critical role in ensuring the smooth operation of our stores and leading our team during trading hours.

Key Responsibilities

  • Lead and manage a team of retail staff to achieve sales and customer service goals
  • Implement and maintain store standards and procedures to ensure a high level of customer satisfaction
  • Manage store operations, including inventory management, stock control, and visual merchandising
  • Develop and implement strategies to improve sales and customer engagement
  • Collaborate with other departments to achieve business objectives
  • Provide excellent customer service and resolve customer complaints in a professional and timely manner

Requirements

  • Proven experience in a retail management or supervisory role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in business or related field preferred

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Flexible work arrangements and work-life balance
  • Discounts on Kmart products and services
  • Recognition and rewards for outstanding performance