Current jobs related to Customer Support Specialist - Alexandria - Tesla

  • Customer Support Specialist

    3 months ago

    Alexandria, Australia Tesla Full time

    What to ExpectThe Customer Support team are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base. Associate Support specialists are consistently delivering an incredible experience by developing excellent relationships with Tesla...

  • Customer Experience Specialist

    3 days ago

    Alexandria, Australia Tesla Full time

    Company OverviewTesla is a pioneering company that accelerates the world's transition to sustainable energy. As a Customer Experience Specialist, you will play a crucial role in delivering exceptional customer service and support throughout the entire customer journey.

  • Customer Support Associate

    2 weeks ago

    Alexandria, Australia Tesla Full time

    About the RoleAt Tesla, we're seeking an exceptional Customer Support Trainee to join our team. This is an incredible opportunity for you to kickstart your career in customer service and develop a deep understanding of our innovative electric vehicles.As a Customer Support Trainee, you will be the primary point of contact for our customers, providing...

  • Customer Support Representative

    3 weeks ago

    Alexandria, Australia Tesla Full time

    What to ExpectThe Customer Support team at Tesla are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy. As a Customer Support Specialist, you will deliver an exceptional customer experience by taking inbound phone calls, web inquiries, and online chats for Service and vehicle support customers.Key...

  • Hospital Maintenance Specialist

    1 week ago

    Alexandria, Australia Small Animal Specialist Hospital (Sash) Full time

    About the Role:At Small Animal Specialist Hospital (Sash), we're seeking a skilled Hospital Cleaner to join our team. As a key member of our support staff, you'll play a vital role in maintaining a clean and safe environment for our patients, staff, and visitors. This is a casual role (with the possibility to move into a permanent position) that requires...

  • Hospital Cleaner

    3 weeks ago

    Alexandria, Australia Small Animal Specialist Hospital (Sash) Full time

    About the Role:We are seeking an experienced Hospital Cleaner to join our team at Small Animal Specialist Hospital (SASH). As a Hospital Cleaner, you will play a vital role in maintaining a clean and safe environment for our patients and staff.Key Responsibilities:Maintain a high level of cleanliness in all areas of the hospital, including patient rooms,...

  • Customer Experience Specialist

    3 weeks ago

    Alexandria, Australia Keegan Adams Full time

    Keegan Adams is seeking a dedicated Customer Experience Specialist to join their team on a 12-month fixed-term contract. As the first point of contact for corporate clients, you will play a pivotal role in ensuring all inquiries are handled promptly and accurately through phone, email, and live chat.About the Role:Triage escalations and manage customer...

  • Etail Customer Marketing Specialist

    1 month ago

    Alexandria, Australia Logitech Full time

    About the Role:Logitech is seeking a highly skilled Etail Customer Marketing Specialist to join our team in ANZ. As a key member of our Virtual Etail Team, you will be responsible for driving our online customer marketing initiatives across multiple platforms, including Amazon and Logitech's Direct to Consumer website.Your Key Responsibilities:Work closely...

  • Customer Experience Specialist, Energy Products

    3 weeks ago

    Alexandria, Australia Tesla Full time

    What to ExpectTesla is accelerating the transition to sustainable energy, and we need your help. As a Customer Experience Specialist, you will support customers during the onboarding and acquisition phase, providing information about Tesla Energy products and services.Key ResponsibilitiesManage inbound phone calls, emails, and enquiries to deliver an...

  • Customer Implementation Specialist

    3 weeks ago

    Alexandria, Australia dbschenker Full time

    Unlock Your Potential with DB SchenkerImagine shaping the future of logistics. At DB Schenker, this isn't just a possibility - it's an everyday reality. With a robust team of over 76,000 professionals worldwide, every individual is a key player, empowered to make an impact.As a CUSTOMER IMPLEMENTATION SPECIALIST, you will be responsible for the end-to-end...

  • Customer Implementation Specialist

    3 weeks ago

    Alexandria, Australia dbschenker Full time

    Unlock Your Potential with DB SchenkerImagine being part of a team that shapes the future of logistics. At DB Schenker, this isn't just a possibility - it's an everyday reality. With a robust team of over 76,000 professionals worldwide, every individual is a key player, empowered to make an impact.As a Customer Implementation Specialist, you will be...

  • Customer Care Specialist

    4 weeks ago

    Alexandria, Australia Lyka Full time

    About LykaLyka is a pioneering pet wellness company that's revolutionizing the industry with its innovative approach to pet care. Founded in Australia, Lyka is dedicated to providing nutritionally balanced, wholefood meals that promote the health and wellbeing of pets. With a mission to increase the lifespan of dogs and cats, Lyka is committed to creating a...

  • Client Services Liaison

    2 weeks ago

    Alexandria, Australia Small Animal Specialist Hospital (Sash) Full time

    About the RoleWe are seeking a dedicated Client Services Officer to join our team at Small Animal Specialist Hospital (SASH). As a Client Services Officer, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service.Key ResponsibilitiesGreet clients and manage waiting room workflow...

  • Hospital Maintenance Specialist

    2 weeks ago

    Alexandria, Australia Small Animal Specialist Hospital (Sash) Full time

    We are looking for an experienced Hospital Cleaner to join our dynamic team at Small Animal Specialist Hospital (SASH) Alexandria. As a Hospital Cleaner, you will be responsible for maintaining a high level of cleanliness in our hospital facility, ensuring a safe and healthy environment for our patients and staff.Key responsibilities include:Safely handling...

  • Customer Care Representative

    5 months ago

    Alexandria, Australia Marcs DL Support Office Full time

    **David Lawrence** has been designing for Australia's Professional Women for over 40 years. Never compromising on fabrication and fit and beloved by women who rely on consistency and timeless style. **Marcs** is synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct...

  • Air Logistics Customer Care Specialist

    5 months ago

    Alexandria, Australia Kuehne+Nagel Full time

    We are looking for someone who passionate about airfreight, who understands the challenges and thrives on the dynamics that each day can bring. - ** Your Role **:The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. You will be primarily...

  • Air Logistics Customer Care Specialist

    5 months ago

    Alexandria, Australia Kuehne+Nagel Full time

    We are looking for someone who passionate about airfreight, who understands the challenges and thrives on the dynamics that each day can bring. - ** Your Role **:The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. You will be primarily...

  • Air Logistics Customer Care Specialist

    5 months ago

    Alexandria, Australia Kuehne+Nagel Full time

    We are looking for someone who passionate about airfreight, who understands the challenges and thrives on the dynamics that each day can bring. - ** Your Role **:The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. You will be primarily...

  • Air Logistics Customer Care Specialist

    5 months ago

    Alexandria, Australia Kuehne+Nagel Full time

    We are looking for someone who passionate about airfreight, who understands the challenges and thrives on the dynamics that each day can bring. - ** Your Role **:The Air Logistics Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. You will be primarily...

  • Veterinary Critical Care Specialist

    1 month ago

    Alexandria, Australia Small Animal Specialist Hospital (Sash) Full time

    About the RoleWe are seeking a highly skilled and compassionate Critical Care Nurse to join our team at Small Animal Specialist Hospital (SASH). As a Critical Care Nurse, you will play a vital role in providing exceptional patient care and contributing to the success of our hospital.Key ResponsibilitiesProvide high-quality patient care from admission to...

Customer Support Specialist

2 months ago

Alexandria, Australia Tesla Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Tesla. As a key member of our Customer Support team, you will play a critical role in delivering an exceptional experience for our customers.

Key Responsibilities
  • Customer Support: Provide timely and effective support to customers via phone, email, and online chat, resolving their queries and concerns related to service and vehicle support.
  • Troubleshooting and Diagnostics: Review and assess customer concerns, identifying potential solutions and collaborating with other teams to resolve issues.
  • Self-Serve Education: Educate customers on how to self-serve, including directing them to our self-help website and scheduling appointments with our local service team.
  • Issue Recording and Data Management: Accurately record issues and data into our CRM and Vehicle Support System.
Requirements
  • Experience: Minimum 1 year of relevant work experience in a customer service environment.
  • Communication Skills: Strong attention to detail and exceptional written and verbal communication skills.
  • Customer Focus: Passion for delivering great customer experiences, with the ability to identify customer needs and provide appropriate solutions.
  • Technical Skills: Ability to learn new products and features, particularly Tesla products.
  • Teamwork: Ability to develop collaborative relationships and act as a well-respected, trusted partner.

We are looking for a team member who is passionate about delivering exceptional customer experiences and has a strong desire to accelerate the world's transition to sustainable energy.