Park Operations Manager

6 days ago


Tasmania, Australia Discovery Parks Group Full time
About Us

Discovery Parks Group is a leading Australian tourism company with a network of resorts and parks across the country. We employ over 2000 people in Australia, offering an unparalleled customer journey.

Job DescriptionRole Overview

We are seeking an experienced Park Operations Manager to lead our team at Discovery Parks, Tannum Sands. As Assistant Manager, you will be responsible for delivering exceptional customer service, managing front office operations, and ensuring the efficient delivery of all services.

Key Responsibilities
  • Deliver exceptional customer service and ensure high levels of guest satisfaction
  • Manage front office operations, including check-in/check-out processes and park amenities
  • Ensure the efficient delivery of all services, including customer service, grounds management, and housekeeping
  • Support an inclusive and engaged team culture
Requirements

To be successful in this role, you will need:

  • Demonstrated skills and experience in hospitality management or related industries
  • Proven experience in managing, developing, and training staff
  • Strong computer skills, including experience with RMS or similar reservations systems
  • A flexible attitude to work, including weekends and after-hours shifts
  • Genuine passion for delivering exceptional guest experiences
Benefits

As a member of our team, you can expect:

  • Quarterly and annual bonus scheme
  • Professional growth opportunities
  • Discounts on accommodation at over 300 G'day holiday parks
  • Service recognition awards
  • Employee Assistance Program
Salary and Benefits

The estimated salary for this role is $60,000 - $80,000 per annum, depending on experience. In addition to your base salary, you will receive a quarterly bonus scheme and other benefits outlined above.



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