Experience Ambassador

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $60,000

Discover a career where you can make a difference

Role Overview:

As a Guest Experience Host, you will play a vital role in delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:
  • Greet and register owners and guests, providing them with information on local area attractions.
  • Complete all department-related paperwork using communication equipment such as telephones, facsimiles, and computers.
  • Assist in the tour generation process to ensure prospects meet the company's tour qualification specifications.
  • Meet guests face-to-face and generate sales appointments for our sales centers located at amazing resorts and via livestream.

You will work closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process. You will also clearly articulate the benefits of travelling within our community and meet targets and KPIs set by the business.

This role requires you to be available for weekend and public holiday shifts.

Benefits:
  • Build your career with a value-driven organisation that promotes continual growth and development for its people.
  • Discounted hotel stays across Australia, Fiji, New Zealand, and great career development opportunities.

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