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Flagship Store Manager
2 months ago
We are seeking a dynamic and experienced retail leader to manage our flagship store in Highpoint, Melbourne. As a key member of our team, you will be responsible for driving sales, delivering exceptional customer experiences, and overseeing operational duties to maintain the highest standards.
Key Responsibilities:- Lead a team of up to 30 talented individuals and provide guidance and support to ensure they meet their goals and objectives.
- Develop and implement strategies to drive sales and improve customer engagement, resulting in increased revenue and customer loyalty.
- Oversee operational duties, including inventory management, visual merchandising, and store maintenance, to ensure a seamless customer experience.
- Collaborate with senior management to achieve business objectives and contribute to the development of the retail team.
- Proven retail management experience of a high-performing store, ideally 2+ years.
- A passion for people and customer service, with strong customer relationship management skills.
- Strong financial and business acumen, with the ability to analyze sales data and make informed decisions.
- Proven ability to lead a team and knowledge of end-to-end processes, including recruitment, training, and performance reviews.
- A competitive salary package of up to $77,000-82,000 (inc. super).
- Access to a strong and achievable bonus structure.
- Product discount.
- Rotating roster - every second weekend off.
- Progression in a well-established brand that is dominating Australian retail.
- A supportive management team to set you up for success.
- A fun and unique retail environment to thrive in.