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Sales Associate

2 months ago

Windsor, Australia Petbarn Full time

About Petbarn

Petbarn is a leading pet specialty retailer with over 220 locations throughout Australia and New Zealand. For over 30 years, customers have come to Petbarn for exceptional products, outstanding service, the best advice, and an experience second to none.

Our Mission

We are dedicated to providing a unique and personalized shopping experience for our customers and their pets. Our team is passionate about delivering exceptional customer service, offering a wide range of high-quality products, and providing expert advice to help our customers make informed decisions about their pets' health and well-being.

Job Summary

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at our Windsor store. As a Sales Assistant, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to our customers, responding to their needs and concerns in a timely and professional manner.
    • Build strong relationships with our customers, understanding their needs and preferences, and making recommendations to meet their needs.
  • Product Knowledge
    • Develop and maintain a high level of product knowledge, including our range of pet food, toys, and accessories.
    • Provide expert advice to our customers on our products, helping them to make informed decisions about their pets' health and well-being.
  • Store Operations
    • Contribute to the overall success of our store, including maintaining a clean and organized store environment, and adhering to our company's policies and procedures.
    • Work collaboratively with our team to achieve sales targets and provide exceptional customer service.

Requirements

  • Customer Service Focus
    • Excellent customer service skills, with a strong focus on building strong relationships with our customers.
  • Product Knowledge
    • Strong product knowledge, including our range of pet food, toys, and accessories.
  • Communication Skills
    • Excellent communication skills, with the ability to communicate effectively with our customers and team members.
  • Teamwork
    • Ability to work collaboratively with our team to achieve sales targets and provide exceptional customer service.
  • Adaptability
    • Ability to adapt to changing circumstances, including working on weekends and varying store hours.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.