
Retail Operations Team Lead
2 weeks ago
We're seeking a highly motivated operations coordinator to oversee store clusters as we prepare for expansion across Melbourne.
- Provide exceptional customer service and train teams to do the same.
- Maintain high standards of store presentation at all times.
- Recruit, onboard, and induct new team members.
- Coordinate training and coaching for team growth.
- Manage rosters and staff unavailability.
- Oversee stock control and ordering procedures.
- Ensure daily operations run smoothly and systems are used effectively.
- Drive sales and manage controllable costs.
Requirements:
- Hospitality or retail experience.
- Ability to lead and motivate teams.
- Works autonomously with minimal supervision.
- Passion for customer service and commitment to excellence.
- Strong communication skills and positive attitude.
- Proactive thinking, initiative, and solution-mindset.
- Attention to detail and problem-solving skills.
What We Offer:
A dynamic work environment, opportunities for career growth, and a positive team culture.
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