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Food and Beverage Supervisor
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We are seeking a highly motivated and guest-focused Food and Beverage Supervisor to join our Pool Bar team at the JW Marriott Gold Coast Resort & Spa. As a key member of our team, you will be responsible for ensuring exceptional experiences for all our guests.
Key Responsibilities- Supervise shifts and maintain guest expectations
- Provide leadership and support to all staff
- Assist management in hiring, training, and evaluating employees
- Recommend and implement new ways to increase organizational efficiency and productivity
- Inspect grooming and attire of staff and rectify any deficiencies
- Complete opening and closing duties, including setting up necessary supplies and tools
- Monitor dining rooms for seating availability, service, safety, and well-being of guests
- Previous supervisory experience in a similar environment
- Currently hold a valid QLD Responsible Service of Alcohol (RSA) certificate
- Strong work ethic and exceptional customer service skills
- Excellent cocktail and beverage knowledge
- Flexibility to work a variety of shifts, including evenings, weekends, and holiday periods
- Strong time management and organizational skills
- Conflict resolution skills with the ability to remain calm and professional in a busy fast-paced environment
Marriott International is a global hospitality company with a portfolio of brands, including JW Marriott. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
