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Christmas Experience Lead
2 weeks ago
An esteemed position leading the magic of our Christmas experience in Canberra. As a leader, you'll inspire and support your team to deliver unforgettable visitor experiences.
Key Responsibilities:- Lead and motivate your team to create memorable moments for visitors.
- Manage daily operations, rosters, and workflow with efficiency.
- Welcoming families and maintaining a joyful atmosphere.
- Bring energy and positivity even on the busiest days.
- Oversee POS operations, processing and packaging visitor prints and photo packages.
- Ensure every family's photo moment with Santa is top quality.
- Experience in leadership or management.
- Excellent communication and interpersonal skills.
- Organised, adaptable, and calm under pressure.
- Ability to work well in a team environment.
- Focused on creating positive experiences for visitors and team alike.
- We're a collaborative team - we've got each other's backs.
- People-first - we lead with empathy and kindness.
- Led by care - everyone should feel seen and valued.
- Playful with purpose - fun matters. So does meaning.
- Driven by progress - we keep learning and growing.
- Quality-obsessed - every detail counts. Every interaction matters.
- All substance, no spin - we're real. Always.
