Mentorship Opportunities in Parent Pathways Program

3 weeks ago

Caboolture, Queensland, Australia Enterprise & Training Company Limited Full time
About the Role

We are seeking passionate and dedicated individuals to join our team as Mentors in the Parent Pathways Program. As a Mentor, you will play a vital role in supporting parents and carers in the Somerset region, helping them navigate their educational and career goals.

Key Responsibilities
  • Connect participants with resources such as childcare, housing, financial aid, and educational resources.
  • Provide advice on employment searches, resume and interview preparation, and ensure participants are aware of their compliance requirements and obligations with Centrelink.
  • Develop tailored action plans that address unique needs and aspirations of each participant and help them follow through on personalized action plans.
  • Facilitate workshops and group sessions to provide additional support and foster a sense of community amongst participants.
  • Keep accurate and up-to-date records of appointments and client communication in accordance with Parent Pathways contractual requirements.
  • Uphold and promote the Parent Pathways Program goals, contributing to its continuous improvement and success and achievement of organisational KPIs.
Requirements
  • Demonstrated experience in mentoring, coaching, or providing support services, particularly with working parents, carers, or students.
  • Excellent verbal and written communication and interpersonal skills, with the ability to connect and build rapport and trust with diverse participants.
  • A high level of computer literacy and use of Microsoft Office suites and other government programs.
  • Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants.
  • Familiarity with community resources and services available to parents and carers, including childcare, housing, and financial aid.
  • Ability to interpret various guidelines and work within frameworks.
  • Highly motivated to achieving general employment and training outcomes for participants and organisational performance and KPI goals.
  • A current, clear National Police Check.
  • A current Working With Children Check (QLD Blue Card).
  • A certificate IV or higher in qualification, in Employment Services and/or Community Services or similar (desirable).
Why Work for ETC

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits, including:

  • Above Awards and competitive salaries.
  • Salary packaging to increase your take-home pay.
  • An extra week of paid leave after 5 years of service.
  • A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start and finish times, and Monthly Accrued Day off (ADO).
  • Working from home options if applicable to the role.
  • Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave.
  • Innovative staff reward and recognition program including paid days off.
  • Health and wellbeing initiatives, including discounted Private Health insurance and free annual flu vaccination.
  • Discounted accommodation and travel offers.
  • Opportunities for career progression and leadership development, including completion of accredited qualifications and leadership programs.
  • Access to free Employee Assistance Program for you and your family.

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