Electrical Service Sales Representative

3 weeks ago


Rowville, Victoria, Australia O'Brien Electrical and Plumbing Full time

About O'Brien Electrical & Plumbing Rowville

We are a national network of highly qualified electricians and plumbers focused on innovation and community engagement. Our team is dedicated to setting benchmarks for excellence in the industry.

We are seeking a driven and customer-focused Service Sales Consultant to join our team at O'Brien Electrical & Plumbing Rowville. In this role, you will be responsible for promoting and selling electrical services to residential and commercial clients, building strong relationships, and driving business growth.

Key responsibilities include:

  • Sales Services:
    • Engage with new and existing customers to understand their needs and recommend tailored electrical solutions
    • Build and maintain strong relationships with customers by providing exceptional service and addressing any concerns or issues promptly.
    • Coordinate with various departments to ensure timely delivery of products and services to customers.
    • Keep accurate records of customer interactions and transactions using our CRM system.
    • Proactively identify opportunities to upsell or cross-sell products and services to existing customers.
    • Collaborate with the sales team to develop strategies for improving customer satisfaction and retention.

What we're looking for

Required Skills and Qualifications:

  • Proven experience in sales or customer service, ideally within the electrical, real estate or trade services industry highly advantageous
  • Excellent communication and negotiation skills.
  • Ability to manage multiple accounts and meet sales targets.
  • A proactive, solutions-oriented mindset with a passion for customer service.
  • Valid driver's licenses
  • A positive attitude and a passion for delivering excellent customer service.


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