Technician - Mobile Equipment Repair

3 weeks ago


Alice Springs, Northern Territory, Australia Cummins Full time

Job Summary

Cummins is seeking a highly skilled and experienced Field Service Technicain to join our team. As a key member of our team, you will be responsible for diagnosing and completing less complex repairs to engines at the customer's site.

Key Responsibilities:

  • Engage customers in a courteous and professional manner, anticipating and ensuring prompt and efficient attention to customer needs.
  • Apply the use of specialized tools and follow documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
  • Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
  • Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Requirements:

  • Basic level field service work experience.
  • Intermediate level knowledge of and/or experience with engine products.
  • Customer service experience.
  • Australia Heavy Commercial, Mobile Plant or equivalent certificate required.
  • Locally valid driving permit.


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