Technician - Mobile Equipment Repair
7 days ago
Job Summary
Cummins is seeking a highly skilled and experienced Field Service Technicain to join our team. As a key member of our team, you will be responsible for diagnosing and completing less complex repairs to engines at the customer's site.
Key Responsibilities:
- Engage customers in a courteous and professional manner, anticipating and ensuring prompt and efficient attention to customer needs.
- Apply the use of specialized tools and follow documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
- Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
- Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Requirements:
- Basic level field service work experience.
- Intermediate level knowledge of and/or experience with engine products.
- Customer service experience.
- Australia Heavy Commercial, Mobile Plant or equivalent certificate required.
- Locally valid driving permit.
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