IT Support Analyst Position

7 days ago


Melbourne, Victoria, Australia Court Services Victoria Full time

This is an IT Support Analyst position with a leading company in AU, Court Services Victoria. The role involves providing high-quality IT support to customers, including judiciary and staff. Key responsibilities include analysing and solving technical problems, managing service requests and incidents, and providing excellent customer service.

About the Role

The IT Support Analyst will be responsible for acting as the first point of contact for stakeholders, managing service requests and incidents, and providing high-quality IT support to customers. The role requires knowledge of business and information technology, and experience with business continuity and disaster recovery plans.

About the Team

The team at Court Services Victoria is growing rapidly, and this is an exciting opportunity to join a dynamic and supportive team. The team works closely with technology partners and vendors to provide excellent IT support to customers.

About You

To be successful in this role, you will have knowledge of business and information technology, and experience with business continuity and disaster recovery plans. You will also have excellent communication and problem-solving skills, and be able to work collaboratively with the team.



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