Guest Experience Host
6 days ago
At Travel + Leisure Co., we're passionate about delivering exceptional customer experiences that leave a lasting impression. As a Guest Experience Host & Face to Face Lead Generator, you'll play a vital role in creating memorable moments for our guests while driving sales. Your primary responsibilities will include:
- Building rapport with customers to ensure an exceptional experience is delivered
- Generating sales appointments for our sales centers located at our amazing resorts and via livestream
- Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
- Clearly articulating the benefits of traveling within the Wyndham Destinations community
- Meeting targets and KPIs as set by the business
What We're Looking For
To succeed in this role, you'll be:
- A genuine people person with excellent communication skills
- Enthusiastic, self-motivated, and positive with immaculate presentation and professional grooming standards
- Able to recognize and solve problems in the workplace
- Flexible with the ability to work a variety of shifts, including nights, weekends, and public holidays
- Able to work with a PMS system (Opera) and have basic computer literacy
Why Work with Us?
Travel + Leisure Co. is a value-driven organization that offers a range of benefits, including professional development funding, discounted hotel stays, and great career development opportunities. Join our inclusive environment where we deliver excellence and have fun, celebrate together, and support one another. We're an equal opportunity employer and strive to create a workplace where everyone feels valued and respected.
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