Helping Others Lead

1 week ago

Adelaide, South Australia beBeeCommunications Full time $45,000 - $75,000
Customer Service Professional

We are seeking an experienced and skilled customer service professional to join our team as a Customer Service Officer.

About the Role:
  • Deliver exceptional customer experiences through effective communication, empathy, and problem-solving skills.
  • Provide accurate and timely assistance to customers on banking tools and transactions.
  • Build rapport with customers, understanding their needs, and resolving issues in a professional manner.
  • Work collaboratively with colleagues to achieve team goals and contribute to a positive work environment.
Key Requirements:
  • Previous experience in a customer-facing role, preferably in retail banking or a related field.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
  • Flexibility to adapt to changing circumstances, including variable workload and working hours.
What We Offer:
  • A supportive and collaborative team environment that encourages growth and development.
  • Ongoing training and opportunities for professional advancement.
  • A competitive salary and benefits package.

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