Career Development Specialist

2 weeks ago


Perth, Western Australia beBeeEnrolment Full time $90,000 - $120,000

Transform Education

A role that connects with prospective students and helps them find the right education program to support their career ambitions.

  • Connect with Prospective Students: Guide them through their decision-making journey via phone, email, and web chat to provide timely and accurate advice.
  • Create Personalised Pathways: Use your consultative approach to help students choose the right course for their career aspirations.
  • Convert Inquiries into Successful Enrolments: Work independently to adapt your approach and use your expertise not scripts to ensure you achieve your targets.
  • Collaborate with a Team: Prioritise connection, learning, and growth while providing exceptional service across your pipeline.

You will work in a fast-paced environment where you will have the freedom to thrive. We are looking for a sales and/or customer service professional who believes in the power of education to change lives.

As an Enrolment Advisor, you will be responsible for:

  1. Guiding prospective students through their decision-making journey via phone, email, and web chat.
  2. Creating personalised pathways for each potential student using your consultative approach.
  3. Transforming inquiries into successful enrolments by working independently and adapting your approach.
  4. Being part of a collaborative team that prioritises connection, learning, and growth.

Qualifications

We are looking for someone with:

  • Proven experience in a customer service or sales role.
  • Natural relationship-building abilities that create trust and connection.
  • A proven track record of meeting KPI's or targets while delivering exceptional service.
  • Attention to detail, with a clear understanding of the value of maintaining accurate customer data.
  • The drive to thrive in a fast-paced environment.


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