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Sales Floor Associate

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Melbourne, Victoria, Australia beBeeService Full time $45,000 - $75,000
Customer Service Representative

Our team is seeking a skilled and dedicated individual to join our sales floor as a Customer Service Representative. This role offers the opportunity to work in a fast-paced environment, providing exceptional service to our customers while ensuring high levels of customer satisfaction.

As a Customer Service Representative, you will be responsible for maintaining stock levels, processing transactions, and assisting with daily operations. If you enjoy working with people, have great communication skills, and are passionate about delivering excellent service, we encourage you to apply.

Key Responsibilities:

  • Ensure high levels of customer satisfaction by providing accurate product information and addressing customer queries promptly
  • Process transactions accurately and efficiently, including cash handling and EFTPOS
  • Assist in maintaining stock levels by replenishing shelves and reporting any discrepancies
  • Support daily operations by participating in visual merchandising, floor layout planning, and other initiatives as required
  • Maintain a safe and clean working environment, adhering to company health and safety policies

Requirements:

  • Excellent communication and interpersonal skills
  • Able to lift up to 25kg on a regular basis
  • Physical fitness to perform tasks that require standing for extended periods and manual lifting
  • Ability to learn and adapt to new processes and procedures

What We Offer:

  • Competitive hourly rate
  • Generous discounts on our products and services
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment

About Us:

Our company is committed to delivering exceptional customer experiences while fostering a positive and inclusive work culture. We believe in investing in our employees' growth and development, offering ongoing training and support to ensure their success.