Enterprise Infrastructure Specialist

2 weeks ago


Canberra, ACT, Australia Fujitsu Full time

About the Role

We are seeking a seasoned Wintel Engineer to join our team as an Enterprise Infrastructure Specialist. This key technical role involves maintaining and developing on-premises infrastructure and applications for our clients.

Key Responsibilities:

  • Maintain, monitor, and alert services within the on-premise infrastructure, providing technical guidance during new technology initiatives.
  • Collaborate with a team of systems/product/security specialists to support end-users.
  • Follow established processes, releasing verified, validated, and documented enhancements to eliminate problems and proactively develop the service.
  • Identify opportunities to improve performance against Service Level Agreements (SLAs) and act as a point of escalation for other team members to resolve service delivery issues.
  • Work under the project manager's guidance to implement technical designs meeting service delivery requirements within own area of responsibility.
  • Take ownership of diagnosing and resolving complex problems, escalating or gaining support when necessary.
  • Analyze trends and reports on information in a timely manner to resolve problems, maintain, and enhance service.
  • Understand customer business requirements, contract scope, and how issues impact service delivery, recognizing and reporting opportunities for additional business.

Required Skills and Qualifications:

  • Strong knowledge and experience in Windows Server environments, including installation, configuration, maintenance, and troubleshooting.
  • Experience with Active Directory, Group Policy, DHCP, DNS, Windows Update Services, and TCP/IP.
  • Familiarity with virtualization technologies, dependencies, and corresponding management tools such as Hyper-V, Switch Embedded Teaming, Failover Cluster Manager, and SC-VMM.
  • Experience with load balancing technologies like Kemp.
  • Knowledge of Storage Management, including SAN/NAS and RAID configurations.
  • Experience with Backup and disaster recovery methodologies using tools like NetBackup.
  • Working knowledge of PowerShell to automate administrative tasks and processes.
  • Understanding of hardware management, including server installation, configuration, and maintenance.
  • Desirable: Experience in Defence or Government sectors.
  • Australian Government Security Vetting Agency (AGSVA) Security Clearance is essential.

Benefits:

  • We put people first, valuing diversity, equity, and inclusion in our inclusive environment.
  • Tailored career paths across our global organization for professional and personal growth.
  • Excellent reputation across the region and globally, with customers trusting us.
  • BEST-IN-CLASS reward and recognition programs, flexible work arrangements, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy every day.

Estimated Salary: AU$120,000 - AU$150,000 per annum, depending on location and experience.



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