Customer Service Ambassador
1 week ago
The Role
We are seeking a dynamic and customer-focused professional to deliver exceptional guest experiences in our leisure hubs. As a key member of our team, you will be responsible for providing outstanding service to our members and guests, ensuring they feel valued and supported at all times.
- Provide excellent customer service in person and over the phone, responding to enquiries and resolving issues in a timely and professional manner.
- Offer tailored support and guidance to prospective members, helping them to make informed decisions about our services and activities.
- Stay up-to-date with our latest services and activities, using this knowledge to provide expert advice and recommendations to our guests.
- Manage cash handling and POS systems with accuracy and efficiency, ensuring a positive and secure experience for our members and guests.
Key Accountabilities
Our ideal candidate will possess a strong customer service background, excellent communication skills, and a passion for delivering exceptional experiences. If you are a motivated and team-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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