Retail Customer Service Professional

1 week ago


Melbourne, Victoria, Australia beBeeCustomer Full time $3,098 - $4,082

Job Overview

The role of the Customer Service Representative plays a vital part in delivering exceptional customer service in a fast-paced retail environment. The ideal candidate will have experience in hospitality, customer service and/or barista roles and be looking for a career path with opportunities for advancement.

Main Responsibilities:

  • Provide outstanding customer service, greeting and addressing customers in a friendly and respectful manner
  • Promote loyalty programs and promotions to customers
  • Answer customer inquiries regarding product and services and suggest information about other products and services
  • Complete sale transactions using the Point Of Sale and prepare delicious coffees using barista equipment
  • Maintain awareness of and ability to undertake emergency procedures at any time
  • Conduct activities in accordance with safety and operational procedures

Key Qualifications:

  • Able to work early mornings, weekends, and public holidays
  • Awareness of forecourt and shop customers, responding quickly to safety hazards and incidents
  • Commitment to upholding Health Safety Environment and Quality (HSEQ) requirements

This position offers a great deal of scope for advancement within the business, making it an excellent opportunity for those seeking a career in the Petroleum Retail industry.



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