Retail Store Manager

2 months ago

Canning Vale, Western Australia The Salvation Army Full time

About The Salvation Army

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. Our mission is to make a real difference in the lives of people who need help most.

About the Role

We're looking for a talented leader who loves retail, loves a challenge, and loves making a positive impact. As a Store Manager, you will be responsible for leading a team of paid employees and volunteers to drive sales and profitability, while providing an exceptional customer experience.

Key Responsibilities

  • Lead, grow, and develop a team of employees and volunteers to achieve sales and service goals.
  • Ensure exceptional customer service is provided every day, in every interaction.
  • Embed operational and visual merchandise standards to drive sales and customer engagement.
  • Role-model a 'safety first' culture in our stores.
  • Plan and manage the financial performance of the store.
  • Build and support the volunteer workforce and engage with the local community.

About You

We're looking for a high-energy, hands-on individual with a proven track record in providing outstanding customer service. You will be a strong leader with excellent people management skills, and a passion for making a difference in the lives of others. Previous experience in a similar industry is not essential, but you will need to be comfortable aligning to The Salvation Army's mission and values.

Requirements

  • Excellent people leadership and management abilities.
  • Outstanding written and verbal communication skills.
  • Strong interpersonal skills.
  • Solid technical skills and experience using Workday HCM system.

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