
Customer Service Specialist
7 days ago
We are currently seeking an experienced professional to fill the role of Customer Service Specialist. The ideal candidate will be responsible for managing customer interactions, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:- Responding to customer inquiries in a prompt and professional manner
- Resolving complaints and troubleshooting problems to maintain customer satisfaction
- Processing orders, returns, and exchanges accurately and efficiently
- Maintaining accurate records of customer interactions and transactions
- Escalating complex issues to the appropriate department or supervisor as needed
The successful candidate will possess excellent communication skills, problem-solving abilities, and a customer-centric attitude. Experience with salesforce is considered an asset.
What We Offer:A competitive compensation package, a collaborative team environment, and opportunities for growth and development. Additionally, we offer employee assistance programs, paid parental leave policy, and employee discounts on our products.
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