Content Delivery Strategist

2 weeks ago

Sydney, New South Wales, Australia beBeeoperations Full time $180,000 - $240,000
Content Operations Lead

About the role:

You will lead the charge on North America's analytical content delivery engine, refining and executing a strategy that propels speed, integrity, and commercial growth.

Your remit spans content integrity and delivery, process excellence, resource optimization, and technology adoption with an emphasis on enabling AI capabilities.

By setting the right Key Performance Indicators (KPIs) and improving workflows, you will ensure more frequent updates and faster content delivery cycles to deliver high-quality output that fuels growth.

The role reports to the Global Head of Analytical Editorial Operations.

  • Oversee a pipeline capable of high-quality, high-velocity content creation and updating;
  • Work with content development and editorial partners to refine and execute a roadmap to accelerate content delivery while managing cost;
  • Build, coach, and inspire a team; foster accountability, continuous learning, and AI-first thinking;
  • Monitor and act on KPIs (cost efficiency, productivity, turnaround time, content freshness); provide executive-ready reporting and recommendations;
  • Serve as operational SME for supporting Lexis+ AI developments, ensuring content is structured and tagged optimally for emerging experiences;
  • Partner with Product and Tech teams to embed AI solutions into core workflows;
  • Owning relationships with vendors and shared-services partners, negotiating Service Level Agreements (SLAs), and optimizing global resourcing models;
  • Champion best-practice processes across regions, harmonizing tools and governance with Global Analytical counterparts;
  • Engage senior leaders regularly to confirm strategic alignment, surface risks, and celebrate wins;

Required Skills and Qualifications:

  • Bachelor's degree in business, operations management, or related field;
  • Experience in content, publishing, or information-services operations—ideally with legal, regulatory, or professional content;
  • Demonstrated success refining and executing strategic roadmaps that deliver cost, quality, and speed improvements;
  • Proven people-leadership experience, including building hybrid, multi-region teams;
  • Expertise with data-visualization and analytics tools (e.g., Tableau, Power BI, advanced Excel) and comfort using Large Language Models (LLMs) to analyze large data sets to drive decisions;
  • Strong financial acumen and stakeholder-influencing skills within highly matrixed organizations.

Benefits:

  • We promote a healthy work/life balance across the organization;
  • We offer an appealing working prospect for our people;
  • We have numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals.

About the Business:

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

We are committed to providing a fair and accessible hiring process.

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